Do you work on diesel engines?

NO. At this time, we do not service diesel engines.

Do you work on Seadoos or Trailers?

NO. At this time, we do not service seadoos or trailers

Can I Provide my own parts?

We DO NOT install customer supplied parts unless we have specifically requested that you source them yourself.

Do you have all the parts I may need on hand?

No. We service engines from nearly all brands, so we don’t keep every part in stock. We do carry some commonly used items, but most parts need to be ordered and brought in.

For Mercury and MerCruiser, parts typically arrive within 1–2 days of ordering, barring any shipping delays or special-order items.

For Honda, Suzuki, and Yamaha, parts have become more difficult to source due to local Victoria dealer closures and discontinued support. Most of these parts need to be shipped from the Mainland or other regions, which can take additional time and incur additional shipping charges.

What is your labour rate and travel Fee?

See our Service Rates Page

Do I have to be on site when you perform your service call?

No. You may authorize us to board your vessel and complete the work without you being present. Please review your appointment confirmation email for owner responsibilities. This will help avoid any additional charges and ensure we can carry out the work successfully in your absence.

Do I have to do anything after you’ve serviced my boat?

We take pride in the quality of our workmanship and aim to ensure your complete satisfaction. To help us maintain our standards and address any concerns promptly, we ask that you:

• Inspect the completed work within 30 days of the service date.

• Report any issues or concerns in writing (email, text, or our contact form) within that 30-day period.

Any concerns reported after 30 days of completed work will not be covered under our service guarantee, as we cannot verify the cause of issues beyond this timeframe. Prompt inspection and communication allow us to resolve matters quickly and effectively.

Are all part issues covered by warranty?

No. Warranties generally cover only defects in materials and workmanship. They do not cover failures caused by external factors such as debris damage, accidents, misuse, or normal wear and tear.

Depending on the manufacturer, some warranties may include labor coverage for a part issue, while others do not. In certain cases, the labor required to address a warranty issue may be billable to the customer.

“My boat has been sitting, so it should be in better shape than one that’s used more often!”

We hear this often—but here’s some food for thought. In many cases, the opposite can be true, especially with saltwater boats.

Letting a saltwater boat sit unused—especially in the water—is generally not a good idea for several important reasons:

1. Corrosion

• Saltwater is highly corrosive to metal components, especially if the boat isn’t regularly cleaned and flushed.

• Corrosion can affect:

  • Engine parts (especially outboards and stern drives)

  • Electrical systems

  • Fittings and through-hulls

  • Propellers and shafts

Why it's worse when sitting: Without regular use and rinsing, salt stays on surfaces longer, accelerating corrosion.

2. Marine Growth (Fouling)

• Saltwater is full of life—barnacles, algae, and other organisms quickly attach to:

  • Hulls

  • Propellers

  • Intakes

  • Drives

Why it's a problem:
Marine growth decreases performance, fuel efficiency, and can even cause overheating if it clogs water intakes.

3. Mechanical Issues from Lack of Use

• Engines and mechanical systems deteriorate faster when idle.

• Fuel systems, seals, and gaskets can dry out or get gummed up.

• Batteries can drain and fail if not maintained.

4. Hull Damage or Water Intrusion

• If bilge pumps fail or aren't working correctly, a sitting boat can slowly take on water.

• Mooring lines can chafe or break during storms or tides, especially if the boat isn’t regularly checked.

5. Mold, Mildew & Interior Deterioration

• High humidity and salt air lead to mold and mildew growth inside the cabin if not ventilated or cleaned.

• Cushions, woodwork, and electronics suffer over time.

✅ Best Practices If the Boat Must Sit:

• Haul out and store it on land if possible.

• Flush the engine and wash the hull thoroughly.

• Use anti-corrosion sprays and fuel stabilizer.

• Cover the boat and use a dehumidifier or moisture absorbers inside.

• Check on it regularly or hire someone to do so.

How far out do you book appointments?

New customer appointments typically range from 2–8 weeks out, depending on the time of year. Existing customers with emergency service needs are given priority. We value our loyal client base and work hard to get you back to enjoying your boat as quickly as possible. We suggest booking regular maintenance and winterizations 8-10 weeks in advance.

Do you have a cancellation list?

Yes. You may request to be added to our cancellation list if you would like the opportunity to move your appointment up. Please note, your vessel must be available on short notice.

Do I have to winterize my boat if I’m not using it over the winter?

Yes. In British Columbia, winter temperatures often drop low enough to cause serious damage if your boat isn’t winterized. Freezing can crack engine blocks, damage plumbing, and create costly repairs. Even in milder coastal areas, moisture and damp conditions can lead to corrosion, fuel issues, and mold if the boat isn’t properly prepared. Winterization protects your investment and ensures your boat is ready to go when the season starts again.

Do I have to do a 100 hour/1 year service when I only put on 20 hours this year?

A 100-hour service isn't just based on engine hours—it's due every 100 hours of operation or every 12 months, whichever comes first.

Regular preventative maintenance is essential to ensuring the long-term health and performance of your engine. Even if your engine hasn't hit the 100-hour mark, servicing it annually helps catch wear-and-tear issues early and keeps everything running reliably. Ultimately, it's your decision, but we highly recommend scheduling a 100-hour service to keep your engine in top condition.

What is the difference between a 100-hour/1 year and 300-hour/3 year service on a marine engine?

A 100-hour service is routine maintenance designed to keep your engine running smoothly between major service intervals. It generally includes:

• Oil and filter change

• Gear lube change

• Fuel and water separator replacement

• Spark plug inspection or replacement

• Inspection of belts, hoses, and anodes

• General safety and performance checks

A 300-hour service includes all of the above, but goes further with more in-depth inspection and scheduled replacement of critical components to protect long-term reliability. This often includes:

• Water pump impeller replacement

• Thermostat replacement

• Valve clearance checks/adjustments (on some engines)

• Fuel system inspection and cleaning

• Detailed inspection of electrical, cooling, and steering systems

In short: 100-hour service = regular upkeep, while 300-hour service = major preventative maintenance.

Do you do upholstery and canvas work?

Yes. Check out our page Upholstery and Canvas